apk8d Privacy Policy

1Introduction & Purpose

apk8d operates a safe and reliable online gaming platform for players in Bangladesh. We place the highest importance on our users' privacy and are committed to keeping their personal information secure.

The purpose of this privacy policy is to clearly inform you what type of information apk8d collects, why it is collected, how it is used, and how long it is retained. It also describes the rights you have over your own information.

You must be at least 21 years old to use this platform. We have an age verification process during registration to ensure the protection of minors.

2What Information We Collect

2.1 Registration and Account Information

When you create an account on apk8d, we collect the following information:

• Full name and date of birth (for age verification)
• Email address
• Mobile number
• Username and password (stored in encrypted form)
• Preferred language and currency (Taka / BDT)

2.2 Identity Verification Information

To ensure security and comply with responsible gaming policies, we may request the following documents when necessary:

• National Identity Card (NID) or passport copy
• Proof of address
• Proof of ownership of payment method (for bKash, Nagad, Rocket, or Upay)

2.3 Transaction Information

A record of every deposit and withdrawal is stored in our system. This includes the transaction amount, date and time (in Bangladesh Standard Time / BST), payment method, and transaction status.

2.4 Gaming Activity Information

Your gaming history, bet amounts, win/loss data, and session duration are recorded. This information is primarily used to enforce responsible gaming policies and improve the quality of service.

2.5 Technical Information

When you use the apk8d website or app, we automatically collect the following information:

• IP address and device identifier
• Browser type and version
• Operating system information
• Duration and pattern of page visits
• Cookie and session data
• Referral source (where you came from)

3Purpose of Data Use

apk8d uses collected information only for the following legitimate purposes:

• Account management: To create, verify, and maintain your account.
• Transaction processing: To seamlessly manage deposits and withdrawals via bKash, Nagad, Rocket, and Upay.
• Customer support: To provide 24/7 support in Bengali and English via live chat and email ([email protected]).
• Security and fraud prevention: To prevent unauthorized access, money laundering, and fraudulent activity.
• Responsible gaming: To identify excessive betting patterns and provide timely support.
• Service improvement: To enhance the gaming experience, website performance, and user convenience.
• Bonuses and promotions: To accurately deliver welcome bonuses, cashback, and VIP rewards.
• Legal compliance: To comply with applicable laws and regulations.

4Cookie Policy

apk8d uses cookies and similar tracking technologies, which are small data files stored in your browser. Cookies ensure the proper functioning of our website and improve your browsing experience.

4.1 Essential Cookies

The website cannot function properly without these cookies. They are necessary to maintain login sessions, remember language preferences, and perform security checks.

4.2 Analytical Cookies

These cookies are used to understand how users interact with our site. The data collected is aggregated and anonymized — no individual can be directly identified.

4.3 Cookie Controls

You can disable cookies at any time from your browser settings. Keep in mind that disabling certain essential cookies may cause some site features to not work properly.

5Data Sharing & Third Parties

apk8d does not sell your personal information to any third party and does not share it for advertising purposes. However, information may be exchanged with designated parties in the following limited circumstances:

5.1 Payment Service Providers

The minimum necessary information (mobile number, transaction amount) is exchanged with bKash, Nagad, Rocket, and Upay to process transactions. These providers are governed by their own privacy policies.

5.2 Technology and Security Partners

Trusted technology partners may access limited data to manage site security, fraud prevention, and technical infrastructure. They may only use the information for the designated purpose.

5.3 Legal Obligations

In the case of a court order, a lawful request from an investigating authority, or other legal obligations, apk8d may be required to provide relevant information. Any such disclosure will always remain within the bounds of the law and limited to the minimum necessary information.

6Data Security Measures

apk8d applies industry-standard technology and practices to protect your information:

• SSL/TLS encryption: All data exchanged between your browser and our servers is encrypted.
• Password hashing: Your password is never stored in plain text — strong hashing algorithms are used.
• Two-factor authentication: A two-step access verification system for added account security.
• Access controls: Only authorized staff can access designated information.
• Regular security audits: Periodic security tests are conducted to identify system vulnerabilities.
• Data backups: Secure backups of data are created regularly to prevent service disruption.

7Data Retention Period

apk8d retains your information only for as long as it is necessary or legally required:

• Active accounts: All information is retained for as long as the account remains active.
• Closed accounts: Even after an account is closed, certain information may be retained for up to five years for legal or regulatory reasons.
• Transaction records: Financial transaction data may be retained for an extended period in accordance with applicable law.
• Inactive accounts: Information from long-term inactive accounts is securely deleted.

8Your Rights

As a user of apk8d, you have the following rights over your own information:

8.1 Right to Access

You can find out at any time what information we hold about you and how it is being used.

8.2 Right to Rectification

If any information on your account is incorrect, you can request a correction. Much of your information can be updated directly from your profile.

8.3 Right to Erasure

In certain circumstances, you can request that your information be deleted. However, if there are legal obligations or ongoing disputes, it may not be possible to fulfill this request.

8.4 Right to Object to Processing

You have the right to object to the processing of your information for certain purposes, particularly in the case of marketing communications.

8.5 Right to Data Portability

You can request that your information be provided in a readable format.

To exercise these rights, contact apk8d customer support at [email protected] or via live chat.

9Protection of Minors

apk8d is for users aged 21 and above only. We do not knowingly collect information from any minor. If someone registers with a false age, their account will be immediately closed and their information will be securely deleted.

If you believe a minor is using this platform, please contact us.

10Policy Changes

apk8d may update this privacy policy when necessary. For significant changes, we will:

• Update the "Last Updated" date at the top of the policy
• Notify registered users by email of major changes
• Display a clear notice on the site

Continued use of the site after an update will be taken as your agreement to the new policy. We therefore recommend visiting this page regularly.

11Contact & Complaints

If you have any questions, concerns, or complaints regarding this privacy policy, please contact us:

• Email: [email protected]
• Live chat: Available 24/7 — in Bengali and English

apk8d considers all privacy-related requests with due importance and tries to respond promptly.